Shipping policy

SHIPPING POLICY

Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays. If there is a significant delay in shipment, we will notify you via email at support@tryastavia.store.

Shipping Rates & Delivery Estimates
We offer free shipping on all orders within the United States.

Standard Shipping: 7–12 business days

Delivery times are estimates only and are not guaranteed.

Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email with a tracking number once your order has shipped.

Customs, Duties and Taxes
Astavia is not responsible for any customs fees, taxes, or duties applied to your order.

Damages & Lost Packages
If your order arrives damaged or you have not received your package after the estimated delivery window, please contact us immediately at support@tryastavia.store or +1 (636) 367-0044.

Wrong Address
Astavia is not responsible for orders shipped to an incorrect address provided by the customer. Please double-check your shipping address before placing your order.

Contact Us
Astavia
23 May Street, Dublin 3, D03 TY83, Ireland
support@tryastavia.store
+1 (636) 367-0044